Follow these step-by-step instructions to connect your base station
Plug the power cable into the base station and switch on the power.
Connect the ethernet cable to the base station and plug the other end into your office network. That could be a wall socket, or directly into the switch or router.
If you need help with this step, please talk to your IT people.
The base station will take about a minute to connect. During this time various lights on the front will flash.
If the base station connects successfully, you will eventually see two steady green lights as shown in the illustration. No other lights should be lit.
If you see this, you are ready to move onto the next step.
If you do not have two steady green lights, or other red or orange lights are showing, here are some things to try…
If none of these remedies work, call us on 1300 30 33 34 and we will work it out together.
Remember that we have a Happiness Guarantee, so if we cannot get the system functioning properly for you, we will refund your money.
Not everyone is good with computers. And that’s OK.
If you’re stuck on something to do with one of our products, we’re here to help.
But can we suggest a product that will make things easier for both of us?
TeamViewer lets us securely log into your computer so that we can see exactly what you’re seeing.
And we can set things up for you while you watch so you can learn how to do it next time.
Once we’re finished, we log out and can’t log in again without your permission.
Best of all, Teamviewer is free.
Here’s the link…